The AExPBX System

What is it?
A PBX system makes connections among the internal telephones of a private organization usually a business and also connect them to the public switched telephone network(PSTN) via trunk lines.

Benefits and why you need it?
With the AExPBX system installed, you get the following:

• Free Calls:
Make FREE PC to PC calls via the Internet.


• Voice Conferences:
Hold a phone conference meeting with your staff, clients, vendors located in remote places. Now you can save on transport costs.


• Interactive Voice Response (IVR):
Route all your phone calls in a professional manner. By calling the main line, your clients will hear a greeting with instructions on how to reach the right contact.


• Automated Phone Attendant:
Will help route your phone calls per your needs. You now do not need a secretary to answer, transfer/forward calls. The AExPBX will do this for you if you want.


• Caller ID:
See who is calling you, and route the call accordingly. For example, if you have a very important number, and you do not want them waiting, you can have the system automatically call a direct extension. Using Caller ID, you can also blacklist certain callers, such as those harassing you.


• Voicemail:
If away, let callers leave you voice messages that you can retrieve at a later time. The AExPBX allows voicemail messages to be automatically sent to your by email.


• A low cost Phone for everyone:
Are you short on cash? The AExPBX allows you to simply add a headset to each PC used by your staff, and instantly they'll have a phone extension. With telephone Extensions for each user/ staff member. Communication is made easier.


• PBX functions:
With the AExPBX, your company/organization gets a private branch exchange system at a low cost. Hence you will be able to Transfer (supervised and blind), Park, Forward calls as they come in - all at the touch of a button.


• Music on Hold:
When you put your callers on hold, Music on Hold will be enabled. You can pick and add all kinds of music, voices, instructions that callers can listen to while on hold, or during a transfer.


• Remote Pickup:
Pick up your ringing phone from a remote location all at the touch of a button.


• Call Center functions:
Set up a queuing system like a call center. For example, a call will be placed in a queue until its answered by the first available agent.


• Monitoring functions:
Record telephone conversations. This feature can be used for training new service representatives on how to answer and use the phone with your clients.


• A Call Details Record (CDR):

Call logs are automatically generated: Now you will know who is making which calls and to whom the calls are being made.